We do not facilitate exchanges. However, for products directly purchased from us, we offer refunds if returned in their original condition with intact tags and liners. You have a 30-day money back guarantee from the date received to initiate a refund.
To arrange a return, please contact our support team by submitting a support ticket [insert link to returns form]. Upon receiving your request, our team will promptly provide you with all the necessary information.
It's crucial to note that any parcels returned by customers without prior acknowledgment from a member of our support team will not be processed for exchange or refund. We apologize for any inconvenience this may cause and appreciate your understanding and support.
Please be advised that fitness products are non-refundable and cannot be returned due to hygiene reasons. Thank you for your cooperation.
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