Privacy Policy

Hardbody Privacy Policy

This Privacy Policy describes how Hardbody (referred to as "we", "us", or "our") collects, uses, and protects your personal information when you visit or interact with our website hardbody.store (the "Site"), place an order, or communicate with us in any way (collectively, the "Services").

1. What Personal Information We Collect

The personal information we collect depends on how you interact with Hardbody and the Services you use. This may include:

Basic Contact Details

  • Name
  • Email address
  • Phone number
  • Billing & shipping address

Order Information

  • Order details (products purchased, payment confirmation)
  • Delivery preferences and shipping details

Account Information (if applicable)

  • Username & password (if you create an account)
  • Security questions and preferences

Shopping & Browsing Information

  • Items viewed, added to cart, or placed on wish list
  • Purchase history
  • Device information, browser type, IP address, and referring URL

Customer Service Interactions

  • Information you provide when contacting customer support
  • Any feedback, reviews, or messages you send to Hardbody

2. Cookies & Tracking Technologies

We use Cookies and similar tracking tools to improve your browsing experience and analyze site performance. This helps us:

  • Remember your preferences
  • Track shopping cart contents
  • Understand how customers navigate the site

For more details about the Cookies used on our site, please refer to Shopify’s Cookie Policy.

3. How We Use Your Personal Information

  • Process and fulfill orders (including payments and shipping)
  • Create and manage your account (if applicable)
  • Improve our products, services, and website experience
  • Send marketing emails or SMS (with your consent)
  • Detect and prevent fraud or security threats
  • Respond to customer service requests and support inquiries

4. How We Share Your Personal Information

  • With service providers and vendors (such as payment processors, shipping carriers, fulfillment centers, and IT services)
  • With marketing partners, including Shopify, for targeted advertising (where legally allowed)
  • To comply with legal obligations, such as responding to law enforcement requests
  • During a business transfer, such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Your Privacy Rights

  • Right to Access – Request a copy of the personal data we hold about you.
  • Right to Correct – Request corrections to inaccurate or incomplete information.
  • Right to Delete – Ask us to delete your personal data, subject to certain exceptions.
  • Right to Opt Out of Marketing – You can unsubscribe from marketing emails or texts at any time using the unsubscribe link provided in each message or by contacting us.

To exercise your privacy rights, contact us directly at: support@hardbody.store

6. International Data Transfers

If you are accessing Hardbody from outside the United Kingdom, please note that your personal data may be processed and stored in the United States or other countries. We take steps to ensure your data is protected in accordance with applicable laws.

7. Data Security

We implement a variety of technical and organizational security measures to protect your personal data. However, no online platform can guarantee absolute security, so we encourage you to take precautions when using the internet.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we handle your data or to comply with new legal requirements.

9. Contact Us

For any privacy-related questions, concerns, or to exercise your privacy rights, please contact us at: support@hardbody.store

Last updated: March 2025